Robe Makers and Academic Services

GENERAL TERMS AND CONDITIONS AND DISCLAIMER RELATING TO USE OF THE ARMSTRONG & OXFORD LIMITED WEB SITE

Thank you for visiting the Armstrong & Oxford Limited ("A&O") web site (the "Web Site"). Please note that everything on this Web Site is subject to these General Terms and Conditions and you should read these before going any further. You are treated as accepting them by using the Web Site in any way including browsing. References in these General Terms and Conditions, and in the Terms and Conditions of Hire to "we" or "us" mean Armstrong & Oxford Limited, hereinafter may be referred to as "A&O".

All contracts for hire are governed by the Terms and Conditions of Hire as well as these General Terms and Conditions. In the event of any conflict between such terms and these General Terms and Conditions, the Terms and Conditions of Hire shall apply.

The Web Site was last updated in June 2010

Intellectual Property Rights

All copyright, database rights, trade marks and other intellectual property rights in any and all aspects of the Web Site including but not limited to design, text, graphics, photographs, other images and sound and their selection and arrangement, all software (including but not limited to compilations, underlying source code, and applets) and all other material on the Web Site are owned by A&O and its affiliates, or have been licensed to A&O or its affiliates by their content and technology providers or other rights holders so that A&O or its affiliates can use such material as part of their Web Site.

You are only allowed to use the Web Site and the material contained in the Web Site as set out below. If you wish to do anything else with any of the material you must obtain the written permission of A&O or the owner of the rights in that material.

What You Are Allowed To Do

1. You may access any part of the Web Site.
2. You may electronically copy and print in hard copy any individual page for your own personal use, for the purposes of placing an order with A&O or using this Web Site as a shopping resource, as long as you do not do any of the things set out under "What You Are Not Allowed to Do".

What You Are Not Allowed To Do

1. You are not allowed to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), reproduce, alter, modify, tamper with in any way or otherwise use any material contained in the Web Site except as set out under "What You Are Allowed to Do" or with the express prior written permission of A&O
2. You are not allowed to copy or use any material appearing on the Web Site for any commercial purpose at all.
3. You are not allowed to copy or otherwise use any copyright, trade mark or other intellectual property notices (whether belonging to A&O or its affiliates or licensed to A&O or its affiliates by their third party rights owners for use on the Web Site) except as specifically permitted in these General Terms and Conditions without the written permission of the owner of that trade mark or to remove any such copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the Web Site.

Governing Law and Contract Formation

You may submit orders to A&O via the Web Site for the hire by it to you of any product but no contract will subsist between you and A&O for the hire by it to you of any product unless and until A&O confirms, by email, the particulars of your order and gives you a reference number. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you when you are able to access it. Acceptance by A&O does not preclude its right to cancel an order in the event that it finds it is unable to fulfil the contract and is subject to your cooling off period and cancellation terms explained in the Terms and Conditions of Hire.

In respect of any orders that are placed by telephone, by correspondence or in person, the standard A&O terms applicable to such orders in force from time to time shall apply to those orders (and only to those orders) instead of these General Terms and Conditions, the Terms and Conditions of Hire.

Information displayed on the Web Site relating to pricing and availability is subject to change by A&O without notice. The pricing which will apply to your order will be that displayed on the Web Site on the day you make the order.

For the avoidance of doubt, any contract for the hire of any product from the Web Site will be deemed to have been concluded in Ireland. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of Ireland, and you and A&O irrevocably submit to the exclusive jurisdiction of the Irish Courts.

Disclaimer as to information on Web Site

The information in this Web Site is provided free of charge and on an "as is" basis. Except for any liability in respect of fraudulent misrepresentation, A&O is not liable for any action you may take as a result of relying on any information provided in this Web Site or for any loss or damage suffered by you as a result of you taking this action.

A&O uses reasonable efforts to make sure that all material and information contained on the Web Site is correct but, subject to the above statement about fraudulent misrepresentation:

1. A&O does not accept any liability for any error or omission in the material or information;
2. All material and information contained on the Web Site is only provided for the purpose of providing information about A&O and the products and services it supplies;
3. A&O does not make any representation, term or warranty of any kind in respect of the material or information.

The Web Site may include links to external web sites. These links are provided in order to help you find out further information and to gain access to third party services and products quickly and easily. A&O is neither responsible nor liable for the content of these web sites.

Changes to terms and conditions

A&O reserves the right to make any changes to these General Terms and Condition and, Terms and Conditions of Hire. By browsing the Web Site you are accepting that you are bound by the then current General Terms and Conditions and if you choose to hire products, by the Terms and Conditions of Hire so you should check these each time you revisit the Web Site.

Variations to these General Terms and Conditions and the Terms and Conditions of Hire whether in relation to any Hire Contract or otherwise, shall only be effective if posted on this Web Site in accordance with the above paragraph or where specifically accepted and agreed by us in writing.

TERMS AND CONDITIONS OF HIRE

These Terms and Conditions of Hire govern all products you enter into a contract to hire on this Web Site ("Hire Products" and a "Hire Contract" respectively). These terms are specific to Hire Products but Hire Contracts are also governed by the General Terms and Conditions above which you should also read. Variations to these Terms and Conditions of Hire shall only be effective if posted on this Web Site or where specifically accepted and agreed by us in writing.

Supplier of Hire Products

The Hire Products will be supplied by Armstrong and Oxford Limited ("A&O") which is located at the address set out in the General Terms and Conditions above.

Description of Hire Products

Every care has been taken to describe and portray Hire Products on this Web Site accurately using current technology, but variations in actual goods may occur.

Price

The prices of Hire Products are stated on the Web Site and include VAT. The prices on the Web Site are subject to change without notice but those on the Web Site at the time of any order placed will be the prices applicable to that order.

Hire Contracts

Hire Contracts are formed in accordance with the timing and procedure set out in the General Terms and Conditions above. The use of the robes is restricted to the person named in the order process.

Input of Incorrect Information

We cannot accept any liability for any failure to comply with specific instructions stated on the Web Site or for any incorrect information you provide.

Your Cooling off period

After entering into a Hire Contract we will send you an email (on the email address you supply when ordering on the Web Site) confirming details of the Hire Product and Hire Contract. You will then have a "cooling off" period during which you have a right to cancel the Hire Contract without charge. You may exercise that right by notifying us via the contact form or by writing to us at the address shown in the General Terms and Conditions above. We will refund any payments made by you if you exercise that right to cancel. The cooling off period and related right to cancel will end on the earlier of:

1. when you collect the Hire Product(s) covered by the Hire Contract; or
2. the expiry of seven working days beginning with the day after the day that the Hire Contract first subsists (in accordance with the General Terms and Conditions above).

General cancellation right

In addition to your right to cancel during the cooling off period as explained above, if you are unable to attend the relevant Ceremony, for whatever reason, we will refund the payment you've made under the Hire Contract provided we have received your request for cancellation in writing at least 5 working days before the date of the Ceremony. Your request should include your email acknowledgement, details of your college/university and faculty, date and time of ceremony and a self addressed envelope An administration fee of €5.00 will be charged for making such cancellations (except where you notified us of cancellation within your cooling off period referred to above). For security reasons we do not hold credit card details received with your order; therefore we can only issue refunds by cheque.

Statutory rights

The rights of cancellation and refund and any limitations on those rights expressed in these terms and conditions do not affect your statutory rights.

Our cooling off period

We will make every effort to fulfil Hire Contracts, however, you acknowledge that all Hire Products are supplied subject to availability. If for any reason we are unable to fulfil your Hire Contract, we will inform you at least 48 hours before the relevant Ceremony and you will receive a full refund in respect of your Hire Contract.

Special requests

If you feel you have any special requirements, e.g. an extra small or large Hire Outfit, please request this by writing to us at the address shown in the General Terms and Conditions and we will do our best to meet your needs (but you acknowledge we may not be able to do so and it is not a term of the Hire Contract that we will).

Collection Day

Your Hire Product(s) will be available prior to the ceremony in the robing room set aside by the College/University. Please bring the email confirmation that you have received from us with you. This is needed for the collection of your robes. A selection of hats in varying sizes will be available when you collect your Hire Product(s). Labels attached to your Hire Product(s) must not be removed as they are used to register the return of the products.

Extra Time

If you wish to keep your Hire Product for a longer period after the Ceremony, please notify our staff when you collect your Hire Products who will issue you with a self-addressed label for the return of your hire products. Extra Time will incur an additional charge. Return postage to be paid by the Hirer The Hire Product must not be taken out of Ireland.

Return of Hire Product

Hire Products that are not subject to agreed extra time as contemplated above must (unless otherwise stated on the website) be returned on the date of the Ceremony in good time and in good condition to the A&O collection area set aside by your institution. Overdue returns will incur an extra charge.

Liability

During the Hire Period, you are responsible for the safekeeping of the Hire Product and will be liable for the full retail price in the event of any damage or loss whatsoever occurring to it or in the event that the Hire Product is not returned on the date on which it is supposed to be returned under the Hire Contract. A&O’s total liability for any claim in relation to any Hire Contract howsoever arising shall not exceed the price payable under that Hire Contract. For the avoidance of doubt, A&O does not exclude or limit its liability for death or personal injury.

Payment

Payment for Hire Products will be made via the Web Site in accordance with the procedure explained in the Web Site.

Delay and failure to perform

A&O shall not be liable for any breach of any Hire Contract which arises by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the service of hiring the Hire Outfit, if the delay or failure was due to any cause beyond its reasonable control.

Representations

Our employees or agents are not authorised to make any representations concerning Hire Products unless such representations are confirmed by A&O in writing. Subject to the above statement about fraudulent misrepresentation, in entering into the Hire Contract, you acknowledge that you do not rely on any such representations which are not so confirmed.