Frequently Asked Questions


We understand that your graduation will be one of the most important and exciting days of your academic career. And it's for this reason that we suggest booking your outfit with us as early as possible. Our official deadline closes 5 days before your ceremony, but that is last-chance saloon. The earlier you get the booking to us, the earlier you get your outfit.
We're not sure either! If you're having trouble identifying your course title, we suggest getting in touch with your tutor, university or classmates. Good luck!
If your graduation time or date changes then don't worry. We'd advise you to give us a call and let us know, but your booking will still be valid. Simply do as you would have and bring your booking reference along to us on your new graduation day.
The height we ask for is from the top of your head to the floor. This should be without shoes to give us a correct representation, so we get your outfit size just right. Send us your height in either feet, inches or meters.
Extended hire is an additional service we offer that gives you further hire of our outfits. On the day of your graduation, feel free to enquire about this service to a member of staff upon outfit collection. For more information on our services, visit our services page.
When hiring with Armstrong and Oxford, you must return your outfit to the designated returns location at your venue after the ceremony. Hire time includes the ceremony, private and official photographs at the ceremony, with return the same day. If you have paid for Extended Hire, you must return your outfit to Armstrong and Oxford, Unit 44, Fashion City, Ballymount, Dublin 24.
Upon confirmation of your graduation, your university should have stated where to collect your graduation robes. There are collection and drop-off points at each venue where you can accept and return your outfit. If you're unaware of these, you should contact your institute for location details.
Your outfit is collectable from up to 2 hours before your ceremony. This collection location will be given to you by your university in good time before your graduation. We look forward to seeing you on your university graduation day.
Don't worry, this isn't something you're expected to know! Our staff will be on hand to help you prepare for your big day. We have years of experience with graduation hire, and we've helped thousands of people look perfect upon dress rental. You are in good hands.
If you are too late in placing your order, do not worry. We can fit you with a graduation gown on the day of your ceremony. Whilst we don't advise it, we have years of experience of these events, and late applications are sometimes part of life. Come to our pick-up desk on the day and speak to a member of staff.
After you have placed your online order here you will receive an email that will confirm your booking. On this email, you will see the booking you've made along with a confirmation number which you will need for collection of your outfit on the day of your ceremony. This number will also come through to you on SMS text message three days before your ceremony. If you have any issues with your order, please contact us immediately.
We advise that you keep the confirmation number and email safe, as it will speed up the process of getting and fitting your outfit on the day. We deal with a lot of students and anything to make life easier is better for everyone. It, however, is not imperative that you have your confirmation email. We have detailed records of all orders with us on the day of the ceremony.
We accept all forms of major credit and debit card except for American Express. If you're unsure of whether your payment method is accepted, feel free to email us on info@armstrongandoxford.com
Unfortunately, we do not accept orders in person via our office. Our online order process is specifically built to give us the information we need. These orders should be placed online up to 5 days before your graduation ceremony. We do have a select number of gowns available on the day, but we do not advise to leave your order this late.
Of course! We have a special section completely dedicated to staff hires, which you can access here.
That's a good question. There are plenty of places you could choose, but we think that our history (we were formed in 1946!) and our glowing references from customers means that you'll be hard pressed to find a better fit for your big day!
We don't only offer graduation gowns and robes but can manage the entire graduation process with our specialised Event Management team. This team have years of experience in hosting one of the most important days in the University calendar. In addition, our sister company Lafayette Photography offers professional photography for all settings. We are a one-stop shop for your graduation needs.
Our sister company, Lafayette Photography are experts in capturing your special moment and bringing to life what will forever be a treasured memory. For more information, visit their website today.
Unfortunately, you can not order your outfit via telephone or in person in our office. Our online booking system is tailor-made to capture all of the information we need to provide you with perfectly sized graduation robes.