Some of our most recent testimonials are listed below:
I needed a bigger hat. A size option would have been useful
My robe did not arrive. Communication about how to receive my refund has been atrocious. No follow up. Completely overpriced service with customer service that leaves a lot to be desired. Will not be recommending this company to anyone. One star because you can’t opt for zero.
I was extremely disappointed with the service. Graduation robes did not arrive in time for graduation day despite having selected the day and time of graduation and ordering over a week in advance.
Online ordering and returned processes were all very simple and easy to understand. Great service.
I expected a SMS notification that gown had been sent, which I didn’t get. Had to ring and hold for quite some time before I got confirmation. Gown only arrived @ 4pm on 26 Nov for Ceremony on 27th ... a bit of a panic by then!
Easy to order. Arrived as promised and the returns process was extremely easy. Excellent service.
Although my graduation was not what it should have been it was lovely to be able to get some photos with my family in my robes to mark the occasion.
I was delighted that my online robes order arrived on time.
The fit is perfect and fasr delivery.
I ordered my robe for Thursday the 26th of November and I still have not received my gown at all.. this is obviously very disappointing. I am Very unhappy about this situation unfortunately.
Everything went great and the robe arrived in Perfect Condition and on Time within my order date.
Wishing the return date is more clear so customers can plan out their days.
Had a great experience when ordering my robe late. I received a swift response and Ronan was very helpful. The robe also arrived on time for my graduation day - I was informed there was a possibility of it arriving too late. Overall a great experience.
My gown didn’t arrive before my graduation. It was delivered to the wrong address and I have yet to receive it.
The robes were beautifully clean and fit very well. Arrived on time day before the graduation, really made the day special. Thank you in particular to Katie Ferris for the help to locate the robes and track with An Post. Much appreciated.
Arrived with plenty of time, lovely fit, very flattering
The robes came on time. Very good service
I did not receive my robe during my graduation day. Two days have passed and have still not received it either. Prior to my graduation day I called and emailed regarding the whereabouts of my robe and was not given any help. The staff basically told me to go look for it myself and I found it very unhelpful and rude. Ruined my graduation and very displeased with the customer service.
Ordered gown late and was warned that Armstrong & Oxford couldn’t guarantee it would arrive on time - luckily the gown arrived just 3 days following my order being placed. Top quality service
I ordered my cap and gown on the 9th November for my graduation on 26th November and my cap and gown was only dispatched 5 days before the ceremony after I had to follow up with the team. I was told there was a high chance I wouldn’t get it on the day despite me ordering it early. I was so upset and disappointed. It did arrive by the skin of my teeth the morning of my graduation but the stress and worry was not necessary as I ordered it with plenty of time. I wasn’t given an explanation as to why my order wasn’t dispatched until after I had to follow up on the delivery. Thankfully it did arrive but I was still un satisfied.
While my robes arrived on time in the end it was a highly stressful experience as staff in this company had said they didn't expect them to Arrive on time and tracking suggested the same. They did however and I was delighted but up until this point it had been a very tense few days of calls and an email (which I never received a response to) and mixed customer service from your team.
Never received my robe for my graduation day and haven’t received a response to my email
Well my robe never arrived