Frequently Asked Questions

We advise to book early. Booking typically closes 5 days before your ceremony.
We are sorry but unable to tell you what you have been studying for, please ask your course tutor or the university or college registry.
If the date or time of your graduation should change after you have booked your hire outfit, don’t worry. Simply email and advise us of the new date so we can update your booking.
Your height means the measurement from the top of your head to the ground, without shoes. This can be in metres or feet and inches
The normal hire fee is usually for the ceremony and reception. This enables you to wear the outfit for your graduation ceremony and have private and official photos taken at the venue. If you opt for Extended Hire return bag which you can use to return the robes to us. Please note there will be an extra hire fee to pay, payable at time of collection.
Gowns must be returned to the returns location after your ceremony, or in the case of extended hire to Unit 44, Fashion City, Ballymount, Dublin 24.
Your university or college has set aside a special area for you to collect your outfit. Details are normally given to you in your graduation information sent by your institute.
Details will have been given to you by your university or college, however as a general rule Armstrong and Oxford will normally be available to robe you at least two hours before your ceremony.
We will help you gown and ensure you are wearing your academic dress correctly.
Please contact us at and advise of your institution. Depending on your institution you may be able to collect and pay for your gown on the day.
You will receive an email after placing your order, and an SMS message in the days preceding your graduation date, confirming your order number. Please keep this information safe as you will need this to collect your gown.
It is not imperative that you have the printed copy, but take a note of the number as it does speed things up at the ceremony. In addition, our representatives will have detailed lists on the day of your ceremony.
All major Debit or Credit Cards. Unfortunately we cannot accept American Express.
Unfortunately we do not take orders at our offices. All orders should be processed via the website in advance of your ceremony, or for late orders from the allocated gown collection area during your institutions graduation days.